Terms of Service

Last updated: January 2026

Agreement to Terms

By accessing or using Night Owl HQ's services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

Description of Service

Night Owl HQ provides AI-powered hotel monitoring and analytics for independent hotels. Our service analyzes your PMS data to generate nightly reports, detect anomalies, and deliver performance insights. All recommendations are advisory-you maintain full control over your property's operations.

User Responsibilities

You agree to:

  • Provide accurate property and account information
  • Maintain the security of your account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services

Intellectual Property

The Night Owl HQ platform, including its algorithms, design, and content, is owned by Night Owl HQ and protected by intellectual property laws. You may not copy, modify, or distribute any part of our service without permission.

Limitation of Liability

Night Owl HQ provides monitoring insights and analytics based on available data. We do not guarantee specific business outcomes. You are responsible for decisions based on our insights and their business impact.

Contact Us

If you have questions about these Terms, please contact us at legal@nightowlhq.com.